Privacy Policy

1. Introduction

TriCoach ("we," "our," or "us") operates the TriCoach application and website at tricoachapp.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

We are committed to protecting your privacy and handling your data in an open and transparent manner. By using TriCoach, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name
• Email address
• Profile information you choose to provide

2.2 Garmin Connect Data

When you connect your Garmin account, with your explicit consent, we access the following data from Garmin Connect:

• Activity Data: Swimming, cycling, and running activities including duration, distance, pace, heart rate, power output, cadence, and elevation
• Health Metrics: Resting heart rate, VO2 max estimates, training status, and training load
• Daily Summaries: Steps, active minutes, and sleep data (if you choose to share)
• Device Information: Garmin device model for data attribution

Important: We do not collect location or GPS data by default. Location data is only collected if you explicitly opt-in to location-based features.

2.3 Usage Data

We automatically collect certain information when you use our service, including:

• Device type and operating system
• Browser type
• Pages visited and features used
• Time and date of visits

3. Garmin Data Integration

TriCoach integrates with the Garmin Connect platform to provide you with personalized training insights. This section specifically addresses how we handle data from Garmin.

3.1 How We Access Garmin Data

We access your Garmin data through the official Garmin Connect API. Before any data is transferred:

• You must explicitly authorize the connection to your Garmin account
• You will be shown exactly what data we will access
• You can revoke access at any time through your Garmin Connect settings or within TriCoach

3.2 How We Use Garmin Data

We use your Garmin data to:

• Generate personalized training plans based on your fitness level
• Track your progress toward your race goals
• Provide AI coaching feedback on your workouts
• Analyze trends in your training to optimize your plan
• Display your activities to your team members (if you choose to share)

3.3 Garmin Data Attribution

All data sourced from your Garmin device is attributed as "Data from Garmin" within our application, in compliance with Garmin's brand guidelines.

3.4 Garmin's Privacy Policy

For information about how Garmin collects and processes your data, please review the Garmin Connect Privacy Policy.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Generate personalized training plans and coaching
• Communicate with you about your account and our services
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns and trends
• Protect against, identify, and prevent fraud and other illegal activities

5. Data Storage and Security

We implement robust security measures to protect your personal information:

• All data is encrypted in transit using TLS/SSL
• Sensitive data (including Garmin tokens) is encrypted at rest
• We use secure, reputable cloud infrastructure providers
• Access to personal data is restricted to authorized personnel only
• We conduct regular security assessments

Data Breach Notification: In the event of a data breach that affects your personal information, we will notify you and any applicable regulatory bodies within 72 hours of becoming aware of the breach.

7. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:

• Service Providers: Third-party companies that help us operate our service (e.g., hosting, analytics). These providers are contractually obligated to protect your data.
• Team Members: If you join a team, your activity summaries may be visible to other team members, based on your privacy settings.
• AI Providers: As described in Section 6, your data may be processed by AI services to provide coaching features, with your consent.
• Legal Requirements: If required by law or to protect our rights, we may disclose your information to law enforcement or other authorities.

8. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Withdraw Consent: Withdraw your consent for data processing at any time
• Revoke Garmin Access: Disconnect your Garmin account at any time through your account settings or directly through Garmin Connect

To exercise any of these rights, please contact us at privacy@tricoachapp.com.

9. Data Retention

We retain your personal data only for as long as necessary to provide you with our services and as required by law:

• Account Data: Retained while your account is active, deleted within 30 days of account deletion request
• Activity Data: Retained while your account is active to provide historical training analysis
• Garmin Tokens: Deleted immediately upon disconnecting your Garmin account

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

10. Children's Privacy

TriCoach is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for any international transfers of your personal data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

For significant changes, we will provide more prominent notice (such as email notification) prior to the changes becoming effective.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@tricoachapp.com
• Website: https://tricoachapp.com